Privacy Policy
Effective Date: 15/04/2027
Company: Technical Thought
Product/Service: STEELLAND – Automation Platform
1. Introduction
This Privacy Policy describes how STEELLAND, a product of Technical Thought, collects, uses, processes, stores, and protects user data in compliance with applicable laws, including but not limited to Google policies, Meta (Facebook/WhatsApp) policies, and global data protection standards.
By accessing or using STEELLAND, you agree to the terms outlined in this Privacy Policy. If you do not agree, you must discontinue use of the platform immediately.
2. Scope of Policy
This policy applies to:
Website visitors
Registered users
Vendors and clients
API users and integrations
Third-party integrations
It covers all data collected via:
STEELLAND platform
Website (api.magicvastu.com)
APIs and integrations
Customer communication systems
3. Data We Collect
We may collect the following types of data:
3.1 Personal Information
Name
Email address
Phone number
Business details
3.2 Technical Data
IP address
Device type
Browser information
Usage logs
3.3 Communication Data
Messages sent via WhatsApp API
Campaign data
Chat history (processed but not owned by STEELLAND)
3.4 Payment Data
Transaction details
Billing information
(Note: We do NOT store card details; handled by third-party gateways)
4. Data Usage
We use collected data for:
Account creation and authentication
WhatsApp API integration and messaging delivery
Campaign execution and analytics
Customer support and communication
Platform improvement and performance optimization
Legal compliance and fraud prevention
5. Data Ownership
Users retain ownership of their customer data. However:
STEELLAND acts as a data processor, not a data controller
Users are solely responsible for the data they upload or process
STEELLAND is not liable for misuse of customer data by users
6. Third-Party Services
STEELLAND integrates with third-party platforms including:
Meta (WhatsApp, Facebook APIs)
Google Services (Analytics, reCAPTCHA, etc.)
Payment gateways (Razorpay, Stripe, etc.)
By using STEELLAND, you agree to comply with:
Meta Platform Policies
WhatsApp Business Policy
Google Terms of Service
We are not responsible for third-party data handling practices.
7. WhatsApp & Meta Compliance
Users must strictly follow:
WhatsApp Business Messaging Policy
Opt-in requirements
Anti-spam guidelines
Any violation may result in:
Account suspension
Permanent termination
Reporting to Meta authorities
STEELLAND holds no responsibility for bans or restrictions imposed by WhatsApp/Meta.
8. Data Security
We implement industry-standard security measures including:
Secure servers
Encryption protocols
Access control systems
However:
No system is 100% secure
Users are responsible for safeguarding their credentials
9. Data Storage & Retention
Data is stored on secure servers with industry-standard protection measures. Logs may be retained for system monitoring, optimization, and security purposes. Old or unnecessary data may be automatically deleted to maintain system performance.
We reserve the right to:
Remove unused or redundant data
Optimize and maintain database performance
Delete inactive or unused accounts
Additionally, to ensure system efficiency and storage optimization, all chat data and media files older than 90 days may be automatically deleted from our servers without prior notice.
Users are advised to maintain their own backups of any important data, as STEELLAND shall not be responsible for any data loss resulting from automatic deletion policies.
10. Cookies & Tracking
We use cookies and tracking technologies for:
Analytics (Google Analytics)
Performance monitoring
User experience improvement
Users can disable cookies via browser settings.
11. No Refund Policy (STRICT)
All payments made to STEELLAND are final and non-refundable.
This includes:
Subscription plans
Setup services
API usage charges
Once a service is activated or delivered:
No refund requests will be accepted under any circumstances
Users are advised to:
Review features carefully before purchase
Contact support for clarification before payment
12. Limitation of Liability
STEELLAND shall NOT be liable for:
Message delivery failures
WhatsApp/Meta restrictions or bans
Data loss due to external systems
Business losses or damages
Use of the platform is at your own risk.
13. User Responsibilities
Users agree to:
Use the platform legally
Avoid spam or abusive messaging
Maintain proper opt-in consent
Protect login credentials
Violation may result in:
Immediate account suspension
Permanent ban without notice
14. Account Suspension & Termination
STEELLAND reserves the right to:
Suspend or terminate accounts
Block access without prior notice
Remove data if required
Reasons include:
Policy violation
Fraudulent activity
Abuse of services
15. Compliance with Laws
Users must comply with:
Local laws and regulations
Data protection laws
Anti-spam laws
STEELLAND is not responsible for legal violations by users.
16. Changes to Privacy Policy
We may update this policy at any time without prior notice.
Users are responsible for reviewing the policy regularly.
Continued use of STEELLAND implies acceptance of updated terms.
17. Contact Information
For any privacy-related queries:
📧 Email: steelland6@gmail.com
18. Final Agreement
By using STEELLAND, you confirm that:
You have read and understood this Privacy Policy
You agree to all terms and conditions
You accept data handling practices described above
Important Notice: STEELLAND provides access to the official WhatsApp Business Platform in compliance with Meta’s policies. By using our services, you agree to follow all applicable Meta and WhatsApp Business Platform guidelines. Businesses involved in illegal activities, spam, phishing, scams, counterfeit products, adult content, unauthorized financial schemes, or any other prohibited or restricted activities are not permitted to use our platform. Accounts found violating Meta’s policies may be suspended or permanently disabled by Meta without prior notice. STEELLAND reserves the right to suspend or terminate any account that violates these policies to maintain platform integrity and compliance.